In Emergency Medical Services, culture is not defined by a mission statement—it’s shaped by daily behavior, frontline leadership, and what’s consistently reinforced or ignored. This 45-minute leadership session introduces EMS managers, supervisors, and officers to the 7 Pillars of Accountability, a practical framework for strengthening leadership behaviors and creating a culture of ownership, trust, and high performance.

Each pillar—Character, Unity, Learning, Tracking, Urgency, Reputation, and Evolution—serves as a lever that EMS leaders can use to shape team norms, reduce toxic dynamics, and align the workforce toward a shared mission. Through real-world EMS scenarios, practical coaching strategies, and guided reflection, participants will discover how to shift from reactive supervision to proactive culture leadership.

This class goes beyond theory—it shows you how to lead with integrity, coach with purpose, and build a positive culture from the inside out.

Key Takeaways:

• Understand the connection between accountability behaviors and team culture
• Apply the 7 Pillars to real-world EMS leadership challenges
• Learn how small leadership habits build or erode culture over time
• Create a personal action plan to model accountability and elevate crew morale

This EMS World webinar is accredited by CAPCE for 1 hour of continuing education credit upon successful completion of a post-test. Attendees will be provided instructions on how to claim CE credit for attending.
 

By registering for this webinar, you consent to your contact information being shared with the sponsor, who may contact you with relevant information and offers. You can withdraw your consent at any time.